Frequently Asked Questions
Everything you need to know about your Aliness shopping experience.
How can I track my Aliness order?
Once your order is shipped, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, Aliness ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.
Are your materials sustainably sourced?
At Aliness, we prioritize ethical production. Over 70% of our current collection is made from organic cotton or recycled fabrics.